The staff were very polite, helpful and friendly. All staff smiled a lot and appeared to enjoy working at this hotel. They all greeted us with a good morning and made us feel welcome. The hotel rooms were large with a very large, comfortable bed. The bathroom was huge, with a bath and walk in shower. The hotel was exceptionally clean. Dinner in the restaurant was outstanding. Nothing was too much trouble for the staff. It was very good value for both the food and drinks. Breakfast was excellent. Probably the best quality breakfast we've had in a Spanish hotel. There was a varied choice from smoked salmon to serano ham. Freshly squeezed orange juice (use machine to make your own) and also freshly prepared omeletes made to order. Selection of lovely breads and pastry. Even local honey from Tenerife. We would highly recommend this hotel for quality, service and value for money. We will certainly return. *****
Jacqueline
Oktober 2024
The hotel was beautifully clean and maintained with large areas of communal space to sit in. The restaurant was very good, the food was very reasonably priced and a good standard. The staff were fantastic all very friendly and helpful. Public transport was very good and easy to use.
Helen
Januar 2025
The staff were extremely friendly and helpful, spoke perfect English. Parked in reserved space under the hotel. Room was very clean and air conditioned. Lovely outside terrace next to the bar.
David
Mai 2024
We come here every year, this hotel feels like home, with exceptional staff and service. We have nothing but compliments regards to the room, food and service. The location is great too near the stadium.
Naomi
Oktober 2023
I slept better than my bed in this place. Seriously. Their pure cotton duvet is exceptional and I will change my own after experiencing how good it is. Their bathtub + shower combined bathroom felt spacious and served well for relaxation as well as a quick shower. The outdoor dining area had a spacious view of the area.
Tchai
Dezember 2022
The location is nice, up on a hill, opposite the stadium. We saw the fireworks of New Year from the terrace that face Piazza Espana. Breakfast is basic, but it has everything you need. Love the fresh orange juice. Staff is kind and helpful.
Bibi
Januar 2024
Everything is as nice or nicer than the photos. This is a large spacious, beautifully architected hotel. My room was a quiet harmonious oasis, with super comfortable beds, great air conditioning, a huge tub and separate shower. Wonderful helpful staff. The breakfast is lovely with options for everyone. All of the public spaces are beautiful and thoughtfully designed and decorated. Even the parking garage is pretty with wall art.
Sharon
November 2022
The Hotel is really nice situated not far from the city centre. A walk down hill. A taxi back is recommended about 6 Euros in the day and 8 at night, The room was spacious and bed exceptionally comfortable. The bathroom was lovely with a bath and shower option. All really super clean. Staff very friendly. I would stay there again.
Christine
Dezember 2023
The location was very handy for Santa Cruz, and the rooms were very roomy. The breakfast terrace with a view of the sea and a cool bath for your feet was lovely. The staff were very friendly and helpful.
Cathy
September 2023
This is an oasis of tranquility and a gem of great architecture and design at the end of the last century that still looks cutting edge modern. Very comfortable rooms, good catering and a nice terrace for wining and dining make this a great place to stay.
Antony
April 2023